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There every step of the way
Betty Lou was there for us every step of the way. We were living 100 miles away at the time but she was always available to meet us when we were in town doing needed maintenance. When we had problems with the newly installed carpet she was very supportive and advised us appropriately as to how to  handle the situation. And she was right on top of the changing market, increasing our asking price when the house was ready. Thank you, Betty Lou!